TheCannaShackCo SMS/Text Message Terms and Conditions
By subscribing to TheCannaShackCo text messages, you agree to receive automated marketing and informational text messages from us at the mobile number you provided. These messages may include, but are not limited to, promotions, alerts, updates, and customer service communications. You understand that consent is not a condition of any purchase.
1. Message Frequency:
Message frequency will vary. We will do our best to send messages only when relevant and necessary.
2. Participating Carriers:
Content is not available on all carriers. Carriers are not liable for delayed or undelivered messages.
3. Cost:
Message and data rates may apply. Please check with your mobile carrier for details regarding your plan. You are solely responsible for any fees charged by your mobile carrier for text messages.
4. How to Opt-Out:
You can cancel your SMS subscription at any time. Just text "STOP" to [Your SMS Short Code or Number] or reply "STOP" to any message you receive. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text "START" to [Your SMS Short Code or Number], and we will start sending SMS messages to you again.
5. How to Get Help:
For support, text "HELP" to [Your SMS Short Code or Number] or reply "HELP" to any message you receive. You can also contact us at [Your Customer Service Phone Number] or visit [Your Website Link] for further assistance.
6. Privacy Policy:
We respect your privacy. Any information you provide through the text messaging service will be used in accordance with our Privacy Policy, which can be found at [Link to Your Privacy Policy].
7. Changes to Terms and Conditions:
We reserve the right to change these terms and conditions at any time. Your continued use of the text messaging service after any such changes constitutes your acceptance of the new terms.
8. Disclaimer of Warranties:
The service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability:
In no event shall [Your Company Name], its affiliates, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the text messaging service.
10. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
11. Contact Information:
If you have any questions about these terms and conditions, please contact us at:
[Your Company Name]
[Your Company Address]
[Your Company Email]
[Your Company Phone Number]
Important Considerations for Your Specific Service:
* CTIA Guidelines (for the US): If you're operating in the US, familiarize yourself with and adhere to the Cellular Telecommunications Industry Association (CTIA) guidelines for messaging, as they are crucial for maintaining good standing with carriers.
* TCPA Compliance (for the US): The Telephone Consumer Protection Act (TCPA) is a critical law in the US regarding telemarketing calls and texts. Ensure your opt-in process is clear, conspicuous, and verifiable.
* GDPR/PECFA (for EU/UK): If you're targeting users in the European Union or the UK, you'll need to comply with GDPR (General Data Protection Regulation) and PECFA (Privacy and Electronic Communications Regulations), which have strict rules about consent for marketing communications.
* State-Specific Laws: Some states or regions may have additional regulations regarding text messaging.
* Age Restrictions: If your content is age-sensitive, you'll need to include age verification and restrictions.
* Content Policy: Clearly state any prohibited content (e.g., hate speech, illegal activities).
* Dispute Resolution: You might want to include a section on how disputes will be resolved (e.g., arbitration).
Again, this is a starting point. Legal counsel is essential to ensure full compliance and protection for your business.